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Vermont Health Care
Pty
Ltd
ABN
55 120 498 107
ACN
092 878 487
Dr Wayne Piez
Dr Mary Jackson
Dr Ray Carne
Dr Kelly Tulloch
Dr
Eva Leung
Dr
Chris Pearce
Dr
Mark Pretty
Dr
Cecilia Johnson
Dr
Marino Alexopoulos
Dr Jereth Kok
Dr Terence Heng |
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Location
We are located on the corner of Boronia Road and Frances Avenue, near the Canterbury Road intersection. Melways reference: 62 K2 [Map]
Parking
there is limited car parking available on site. When this is full there
is also street parking in Frances Ave and other surrounding streets.
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Normal Opening hours
Monday to Thursday: 8:00am - 7:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:30am - 12noon
Sunday and Public Holidays: 9:00am - 12noon
Weekends
On weekends and
public holidays there will be one doctor on duty at the clinic to see
patients with issues that are urgent and cannot wait until another
time. There is no bulk billing, except for pension card holders and
Veterans. Please phone on the day to make appointments.
After hours
Between
8:00pm and 11:30pm urgent after hours consultations may be obtained
at the GP After Hours Service. They are located at 58 Nelson Road,
Box Hill, and can be contacted on 9899 9980.
Also
at After Hours Doctors Care Centre between 7pm – 10.30pm weeknights
and on weekends 1pm – 10.00 pm. They are located at 159 Scoresby
Road, Boronia, and can be contacted on 9729 3400.
After
hours home visits may be arranged by contacting the locum service on
132 660. In an emergency contact the ambulance service on 000 or 012
(mobile phones).
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Fees
Currently our fee for a standard consultation is $55.00 with a claimable Medicare rebate of $34.30.*
The out of pocket payment for consultations at the surgery will
generally not exceed $22.00, except after hours, on Sundays, and on
Public Holidays.
Pensioners and Healthcare card holders will be bulk billed between
8:00am and 5:00pm on weekdays; however, outside these times normal fees
will apply. If you are having difficulty paying our fees at any time,
please discuss this with your doctor.
See the complete Fee Schedule for more information on non-standard consultations, procedures, and other services.
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Privacy Policy
The provision of quality health care requires a doctor patient
relationship of trust and confidentiality. Vermont Health Care collects
and holds personal health information about you in your medical record,
as do all medical practices. This information is necessarily available
to practice staff but is always treated in strict confidence. All our
staff sign a confidentiality agreement to protect your information.
Aspects of your health information may also be recorded on medical
registers - such as the diabetes and national pap smear registers.
Information from your medical files may be viewed by accreditation and
quality assurance bodies.
At times specific information is required by law to be provided to
health authorities in relation to infectious diseases and to the
births, deaths and marriages registrar for birth and death
certificates. Doctors occasionally need to discuss patient issues with
their medical defense organisation for medico-legal advice.
Accreditation and Quality Assurance Bodies
Accreditation bodies view a sample of our files every few years to
ensure they are maintained and secured according to current best
practice standards. As part of our commitment to quality assurance and
maintenance of the highest standards of medical care, doctors at this
practice do participate in audits of management of patient's
conditions. This requires reviewing and extracting anonymous
information from your medical file. Audits review the doctor's response
to a particular situation or condition but do not involve any personal
or identifying patient information.
Accessing Your Health Information
Personal information is made available with your agreement to other
health practitioners in the course of medical referrals. You may access
your personal health information in accordance with the provisions of
the Privacy Act 1988 (Commonwealth legislation) or Health Regulations
Act 2001 (Victorian Government). Information about this process may be
obtained from the receptionist.
Apart from the use and disclosure of personal health information as
indicated above your written consent is required before the transfer of
any of your health information. Should it not be possible to obtain
your consent or refusal of consent in the case of severe illness or
other unforseen situation the practice will attempt to consult your
next of kin or a person nominated by you for such a purpose. If this is
not possible your doctor will act in what is judged to be your best
interest.
If you have any concerns please discuss with your doctor.
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Feedback
Your comments on our medical services are always welcome. If there is
any way we can improve, please talk to a receptionist or your doctor;
alternatively you may email or write to us.
On the issue of waiting times, please see our notice
regarding this particular
issue.
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Medical students education program
Our practice is affiliated with the University of Melbourne
and participates in training programs for their medical students. These
students may sometimes sit in on consultations - please inform your
doctor if you would prefer the student was not present during your
visit.
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* as at 1 November 2009
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